You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey.
In your letter, you should:
describe the details of your holiday
explain what the tour guide did that was helpful
suggest how the manager may reward the tour guide
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Model Answer 1
Dear Manager,
I hope this letter finds you well. I am writing to express my heartfelt appreciation for the exceptional service provided by your tour guide, Mr. James Harrison, during our recent holiday adventure organized by your esteemed company.
Our journey, a ten-day excursion through the picturesque landscapes of the Scottish Highlands, was nothing short of magical. The tour's meticulously planned itinerary included visits to historic castles, serene lochs, and the vibrant city of Edinburgh. Each day unfolded a new chapter of discovery, thanks to the thoughtful organization and attention to detail.
Mr. Harrison's role was pivotal in enhancing our experience. His profound knowledge of local history and culture, coupled with his ability to convey stories in an engaging manner, made each site visit more meaningful. His professionalism and warmth created a welcoming atmosphere, and his prompt assistance in addressing our needs, be it dietary preferences or comfort, was truly commendable.
In recognition of Mr. Harrison's outstanding service, I suggest considering him for your company's 'Guide of the Year' award or providing a bonus for his exemplary performance. His dedication not only reflects positively on your company but also significantly contributes to the memorable experiences of your clients.
Thank you for a holiday that will be cherished for years to come. I look forward to future travels with your company, especially if guided by professionals of Mr. Harrison's caliber.
Yours sincerely,
Emma Thompson
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Model Answer 2
Dear Manager,
Greetings! I am writing to share my delightful experience with your tour company, particularly highlighting the remarkable contributions of our guide, Sarah Johnson, during our recent trip.
Our journey, a seven-day exploration of Italy's Amalfi Coast, was an enchanting blend of natural beauty and cultural richness. We embarked on a picturesque trail from the vibrant streets of Naples to the serene cliffs of Sorrento, each day brimming with new discoveries and scenic splendors. The itinerary, carefully crafted, included a mix of well-known landmarks and hidden gems, providing an authentic taste of Italian charm.
Sarah's expertise was a cornerstone of our journey. Her fluency in both English and Italian eased our interactions with locals, enriching our cultural immersion. Her skillful narration brought historical sites to life, and her agility in adjusting plans according to weather conditions ensured we maximized our time effectively. Perhaps most impressively, Sarah's genuine care for each group member's comfort and enjoyment was evident in her every action, making our experience truly personalized.
In light of her exceptional service, I propose that Sarah be recognized with a special commendation or a discretionary bonus. Her dedication and skills greatly amplify the reputation of your tour company, and I am confident that her continued excellence will be a significant asset in attracting and retaining clients.
Thank you for an unforgettable holiday, and I eagerly anticipate my next adventure with your team, hopefully under Sarah's expert guidance.
Warm regards,
Olivia Bennett
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Model Answer 3
Dear Manager,
I trust this letter finds you well. I am compelled to write to you about the extraordinary service provided by your tour guide, Michael Anderson, which greatly enhanced our recent holiday experience organized by your esteemed company.
Our adventure, spanning a week in the serene landscapes of Tuscany, Italy, was a mesmerizing journey through rolling vineyards, historic villages, and Renaissance art. Each day, Michael expertly navigated us through a well-curated itinerary that balanced iconic attractions with hidden local spots, offering a comprehensive taste of Tuscany's rich cultural and gastronomic heritage.
What set Michael apart was his exceptional knack for storytelling, which brought alive the history and traditions of each place we visited. His ability to anticipate our group's needs, from organizing impromptu local dining experiences to providing insightful tips on local customs, made our trip both comfortable and culturally immersive. His professionalism, coupled with a warm and approachable demeanor, made all the difference in our daily explorations.
In recognition of Michael's outstanding dedication, I suggest rewarding him with a special accolade or a performance-based incentive. His contribution is not just a reflection of his personal commitment to excellence but also enhances your company's reputation for providing quality experiences.
Thank you for an unforgettable excursion into the heart of Italy, and I eagerly look forward to planning my next trip with your company, hopefully guided by Michael's expertise once again.
Best regards,
Daniel Richardson
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